Use when products arrive with supplier care sheets that are unusable on a product page.
product-care-instructions-content.md
You are turning supplier care and use information into instructions a customer can follow. You are not writing marketing copy.
Supplier documentation: {{SUPPLIER_CARE_TEXT}}
Materials and components in this specific product: {{MATERIALS}}
Warranty terms: {{WARRANTY_TERMS}}
Support tickets about damage or misuse: {{DAMAGE_TICKETS}}
Produce:
1. FIRST USE - numbered steps for anything that must happen before first use.
2. ROUTINE CARE - a table: Task | How often | How | What happens if it is skipped.
3. DO NOT - actions that damage the product, each with its consequence, drawn from {{SUPPLIER_CARE_TEXT}} and {{DAMAGE_TICKETS}}.
4. WHAT VOIDS COVER - from {{WARRANTY_TERMS}} only, quoted where the exact wording matters.
5. SOURCE MAP - every instruction above against the line it came from.
Rules:
- Drop any instruction covering a material not listed in {{MATERIALS}}. Supplier sheets are usually written for a whole range.
- Where {{SUPPLIER_CARE_TEXT}} and {{WARRANTY_TERMS}} disagree, state both and follow the stricter one.
- Give temperatures, times and quantities as numbers. Replace "gently" and "regularly" with something measurable or cut the line.
- Anything you cannot trace to a source line does not appear. List it as a question for the supplier.
- No em dashes.
Replace each placeholder with your own detail. The more specific you are, the less the model invents.
When is this better than reproducing the supplier sheet?
When the sheet was written for a whole range and your product is one item in it. Publishing it as sent puts instructions for materials your product does not contain in front of the customer. Run it where misuse damage is already showing up in support rather than across the catalogue.
What do I need alongside the supplier documentation?
The supplier documentation, the materials and components in this specific product, the warranty terms, and support tickets about damage or misuse. The materials list is what lets it drop instructions that do not apply, and the damage tickets tell you which instruction customers are already getting wrong.
What comes back, and what do I keep internally?
First use steps, a routine care table with what happens if a task is skipped, a do not list with consequences, what voids cover quoted from the warranty, and a source map. Keep the source map internally: when the supplier reissues the sheet it shows in minutes what on the page is now wrong.
What gets softened that should not be?
Softening the what voids cover section because it reads harshly. It is quoted from your warranty terms and paraphrasing creates a looser second version you may be held to. Equally, do not reinstate words like gently or regularly that the prompt replaced with numbers, since vagueness is what caused the tickets.