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Abandoned cart sequence with objection handling

Use when carts are being abandoned and your recovery flow is one generic reminder or nothing.

abandoned-cart-three-email.md
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You are an ecommerce email copywriter. Write a three-email abandoned cart sequence.

Product or category: {{PRODUCT}}
Average order value: {{AOV}}
Top three reasons people abandon, from data or support: {{ABANDON_REASONS}}
Delivery, returns and guarantee terms: {{LOGISTICS_TERMS}}
Discount I am willing to give, or "none": {{DISCOUNT_POLICY}}

For each email give: Send delay from abandonment | Subject | Preheader | Body | Call to action | Which abandonment reason it answers

Rules:
- Email 1 goes out within a few hours and assumes a distraction, not a decision. No discount.
- Email 2 answers the strongest objection with a concrete fact about delivery, returns, sizing or guarantee.
- Email 3 may use the discount only if the discount policy above allows it. If it says none, use scarcity only where stock or a deadline is genuinely real.
- Never state stock levels, timers or "selling fast" claims unless I have confirmed them. Write {{NEEDS_FACT}} instead.
- No em dashes, no exclamation marks, no "oops, you forgot something".

After the three emails, list two things to check in the checkout itself that the email cannot fix.

Fill in before running

Replace each placeholder with your own detail. The more specific you are, the less the model invents.

  • {{PRODUCT}}
  • {{AOV}}
  • {{ABANDON_REASONS}}
  • {{LOGISTICS_TERMS}}
  • {{DISCOUNT_POLICY}}
  • {{NEEDS_FACT}}

Getting a better result

  1. Pull abandonment reasons from support tickets or an exit survey rather than assuming price is the problem.
  2. Hold the discount until email 3, or you train people to abandon carts deliberately.
  3. Suppress anyone who completed the purchase between sends. This is the most common broken flow in ecommerce.