ECOMMERCE
Turn customer reviews into product copy
Use when you have review text for a product and want copy grounded in what buyers actually said.
review-summary-into-copy.md
You are analysing customer reviews for {{PRODUCT_NAME}} and turning them into copy.
Reviews:
{{PASTED_REVIEWS}}
Step 1 - ANALYSIS. Produce a table: Theme | Number of reviews mentioning it | Positive or negative | Representative phrase quoted exactly. Order by frequency, highest first. Only include themes mentioned by 2 or more reviewers.
Step 2 - COPY. Using only themes from step 1:
- A 100 word product description that leads with the most mentioned benefit.
- 4 bullet points, each tied to a theme, with the number of mentions in brackets so I can check.
- One "good to know" line addressing the most common negative honestly.
Rules:
- Do not invent a benefit that no reviewer mentioned.
- Do not quote a reviewer by name or include any personal detail.
- Do not turn a single review into a theme.
- If reviews contradict each other on a point, report both sides in the analysis and keep it out of the copy.
- No em dashes.
Fill in before running
Replace each placeholder with your own detail. The more specific you are, the less the model invents.
- {{PRODUCT_NAME}}
- {{PASTED_REVIEWS}}
Getting a better result
-
1
Include the one and two star reviews. The "good to know" line reduces returns more than the description sells.
-
2
Check the mention counts against the source - it is the fastest way to catch a fabricated theme.
-
3
Rerun quarterly. Themes shift after a formulation or supplier change and the copy should follow.