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GETTING STARTED
What QuQi is Add your website Business, brand and website settings Finding your way around Team and roles
DAS TEAM
Meet the crew Set up a teammate The calendar Chats and hand-offs Approvals and auto-approve Notifications
TEAMMITGLIEDER
QuQi, the lead SEO Auditor Page Optimizer AI Visibility Copywriter Social Copywriter Link Exchange Video Producer Image Designer
WORKSPACES
Studio Image library
INTEGRATIONEN
Integrations Connect WordPress Connect Shopify Connect social channels Telegram & WhatsApp Connect Ghost Connect Webflow Connect Wix Connect Notion Send articles to your own website Google Search Console Connect QuQi Edge
PLANS & USAGE
Plans Usage and credits Buying more Lifetime deal
TROUBLESHOOTING
Nothing was published The approval note never arrived A batch did not run You hit a limit

You hit a limit

Which allowance ran out, what the message is telling you, when the count starts again, and the cheapest way past it.

4 Min. Lesezeit All plans

Six things are counted, each per month: articles, social posts, AI credits, backlink credits, prompt runs for AI Visibility and page optimizations. Audits, research, strategies and the calendar are not counted at all, so a limit never stops you looking at your own site.

HIER STARTEN Open the plan chip in the top bar. It shows your plan and how many articles are left, and opening it gives you every allowance and the date the count resets.

Where it shows

  • On the dashboard, the teammate’s row is locked and says why, with a button for the next step.
  • In a chat, the teammate says it cannot do it and why — “This website has no AI credits left this period, so no picture can be made.”
  • On the calendar, that teammate’s batches are skipped until the allowance comes back.

Read the message

THE MESSAGE SAYSWHAT IT MEANSTHE WAY PAST IT
… starts with a subscription The website is on the free plan, where this is not included. Subscribe under Billing.
… starts with your free trial A trial would open it. Start the trial under Billing.
… needs an active subscription A trial does not include it: AI Visibility and the backlink exchange. Activate the subscription.
… unlocks the moment your subscription is active The subscription has not been paid yet. Finish activating under Billing.
… limit reached … Resets … That allowance is spent for this month. The number and the reset date are in the line. Wait for the reset, upgrade, or ask support for a boost.
You’ve used this month’s … AI credits Pictures and videos share one pool, and it is empty. Buy a credit pack — bought credits never expire.
… is not included in your current plan Your plan does not have this at all. Change plan.

When the count starts again

  • On Free, on the first of the calendar month.
  • On a monthly subscription, on your billing date.
  • On a yearly subscription, every month, on the day of the month you started.

Get moving again

1
Find out which allowance it is
The message names it. The Billing page shows a bar for each one, with what is left and when it resets.
2
Decide whether to wait
If the reset is a day or two away, waiting costs nothing.
3
Top up, or raise the plan
Out of AI credits: buy a credit pack. Out of articles or posts: raise the plan — packs do not add those.
4
Ask support if this month is unusual
Support can add a one-off boost for the current month, on top of the plan’s allowance.

Stretching what is left

One social post is one post for one channel, so a post going to four channels uses four. Fewer connected channels makes the month go further. Turning a teammate off, or moving its batches further apart on the calendar, slows what it spends.

You were charged and it failed

If something is counted and then fails, it comes back. An article that fails to write is given back. A video that fails after being charged has its credits released, and retrying a video you already paid for is not charged twice.

A limit is not a lock

Running out is temporary and resets on a date you can read. Being locked is different: publishing to your website, publishing to social channels, AI Visibility and the backlink exchange come with a subscription, and no number of credits turns them on without one.

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