You hit a limit
Which allowance ran out, what the message is telling you, when the count starts again, and the cheapest way past it.
Six things are counted, each per month: articles, social posts, AI credits, backlink credits, prompt runs for AI Visibility and page optimizations. Audits, research, strategies and the calendar are not counted at all, so a limit never stops you looking at your own site.
Where it shows
- On the dashboard, the teammate’s row is locked and says why, with a button for the next step.
- In a chat, the teammate says it cannot do it and why — “This website has no AI credits left this period, so no picture can be made.”
- On the calendar, that teammate’s batches are skipped until the allowance comes back.
Read the message
When the count starts again
- On Free, on the first of the calendar month.
- On a monthly subscription, on your billing date.
- On a yearly subscription, every month, on the day of the month you started.
Get moving again
Stretching what is left
One social post is one post for one channel, so a post going to four channels uses four. Fewer connected channels makes the month go further. Turning a teammate off, or moving its batches further apart on the calendar, slows what it spends.
You were charged and it failed
If something is counted and then fails, it comes back. An article that fails to write is given back. A video that fails after being charged has its credits released, and retrying a video you already paid for is not charged twice.
A limit is not a lock
Running out is temporary and resets on a date you can read. Being locked is different: publishing to your website, publishing to social channels, AI Visibility and the backlink exchange come with a subscription, and no number of credits turns them on without one.