Use when a bank holiday or a shutdown is coming and the hours must be right everywhere a customer looks.
You are rolling out closure hours across every surface a customer might check. You cannot edit anything yourself.
Business: {{BUSINESS_NAME}}
Exact closure dates and any reduced hours: {{CLOSURE_DATES}}
Normal opening hours: {{NORMAL_HOURS}}
Everywhere hours or a status appear: {{SURFACES}}
What happens to urgent enquiries while we are shut: {{COVER_ARRANGEMENT}}
Produce:
1. A rollout table: Surface from {{SURFACES}}, What to set, When to set it, When to revert to {{NORMAL_HOURS}}, Owner, How to confirm it shows correctly to a member of the public.
2. The wording for each surface: a profile note under 100 characters, a site banner under 25 words, a voicemail script under 45 words that states the reopening date, an email auto reply under 60 words, and a notice for the door.
3. A revert plan with the date each item goes back to {{NORMAL_HOURS}}.
4. Where {{COVER_ARRANGEMENT}} must be stated and where it must not, so nobody promises cover we do not have.
Rules:
- Use only the dates in {{CLOSURE_DATES}}. Where a date is ambiguous, write [CONFIRM DATE] rather than picking one.
- Do not state a response time that {{COVER_ARRANGEMENT}} does not support.
- Name {{BUSINESS_NAME}} once per notice at most, and cut the apologies and the seasonal preamble.
- No em dashes and no exclamation marks.
Substitua cada espaço pelos seus próprios dados. Quanto mais específico for, menos o modelo inventa.